Fijishi Global In-house Centers.

Fijishi' Global In-house Centers (GICs), which were first known as “captives,” are on the rise. We are helping new startups, and existing captives in significantly expanding their capabilities, and making companies take more aggressive advantage of offshoring in building their own capabilities.

Value creator.

Fijishi GICs have become value creators instead of cost centers, providing value-added services through innovation in service delivery and management with a clear vision of becoming centers of excellence (CoEs) for better productivity and efficiency. Fijishi GICs are operating across numerous sectors, including IT and ITeS, engineering and software development, BFSI, telecom, BPO services, etc. with growing concentration in the aerospace, healthcare, pharma, and biotech industries.

Towards the future.

The ‘shared service center’ tag no longer exists as Fijishi GICs have become the strategic centers with better leadership from the parent organizations and Fijishi global transparent governance. We are helping organisations by setting-up and operating GICs to overcome the challenges accompanied by rising exposure to fraud, misconduct, non-compliance, along with operational challenges such as retaining skilled employees, productivity & quality issues, rising costs and augmentation of robotics and IoT.

Fijishi GICs, from cost drivers to business enablers.

In the last decade, Fijishi GICs have expanded horizons for its clients and evolved from providing application development services & back-end process support to becoming multifunctional centers of excellence (CoEs).

Make most of the startup ecosystem.

Set-up of the delivery and innovation centers requires a strategic outlook, support of the
parent organization, a highly skilled team, enabling infrastructure, a clear
roadmap and most importantly a fundamentally different organizational
mindset.

Significant gestation period involved in set-up of an in-house delivery & innovation center.

Strategize and Plan, 3 to 6 months
  • Define the objectives of the Innovation Program and prepare the plan
  • Liaise with parent organization to drive innovation efforts
  • Set-up innovation ‘task force’ to put the plan into motion
Set up Innovation Center, 6 to 12 months
  • Hire top talent with penchant for innovation
  • Set-up technical infrastructure and organizational structure
  • Nurture and encourage Entrepreneurial environment
Breakthrough/ Discovery, 12 to 15 months
  • Achieve successful outcomes against innovation attempts
  • Identify new service investments in collaboration with BU/ functional lead
  • Pitch for new product and service offerings
Mature Growth, 15 to 18 months
  • Understand the market offerings in innovation and identify future opportunities
  • Develop innovation center’s own brand within the organization
  • Build eminence through thought leadership

Seeing is believing.

With a focus on business enablement by utilizing high IQ resources, relatively affordable real estate learn how we are solving a complex GIC ecosystem consisting of multiple stakeholders that poses diverse challenges.

Get in touch.

Our dedicated case teams partner with clients over a prolonged period of time to address their most complex, and big-picture management issues. Contact us about our solutions, services, products or anything else.

GIC value
chain.

Learn how we are solving vulnerabilities affecting the GIC value chain (competency center, process center, strategic center, business support, service delivery) in varying degrees by mitigating risks, enhancing reputation & optimizing returns.