What personal data do we collect?
Fijishi collects various types of personal data depending on your interaction with us:
- When you visit our website: We may collect technical data such as your IP address, browser type, operating system, referral source, pages viewed, and timestamps. We use cookies and similar technologies for this purpose (please see our Cookie Notice for more details).
- When you contact us (e.g., via forms, email, phone): We collect your name, email address, phone number, company name, and any information you provide in your message or inquiry.
- When you engage with us as a client or partner: We collect business contact information, contractual details, payment information (where applicable), and project-specific data necessary for delivering our services, insights, and research outcomes.
- For research and think tank activities: When you participate in our surveys, interviews, or research initiatives, we will inform you about the specific data collected, its purpose, and seek your explicit consent. This may include demographic information, opinions, or specific data relevant to the research topic. Where possible, data used for public-facing research is anonymized or aggregated.
How do we use your personal data?
Fijishi processes your personal data for specific, legitimate purposes, including:
- To provide and improve our services: Delivering strategic advice, policy recommendations, AI solutions (via Aeterna AI), and research insights.
- To communicate with you: Responding to your inquiries, sending updates, newsletters, or information about our publications and events.
- For website functionality and analytics: Ensuring our website operates effectively, understanding user behavior to enhance user experience, and monitoring website security.
- For internal research and development: Improving our methodologies, developing new solutions, and furthering our analytical capabilities as a think tank.
- For compliance and legal obligations: Meeting regulatory requirements, preventing fraud, and ensuring the security of our systems and data.
- For recruitment purposes: Processing job applications.
- For research and policy formulation (as a Think Tank): Personal data collected through research is primarily used for statistical analysis, identifying trends, and informing evidence-based policy recommendations. We prioritize anonymization and aggregation of data for public dissemination.
How and when do we share your personal data?
Fijishi is committed to safeguarding your data. We only share personal data when necessary and with appropriate safeguards:
- Within Fijishi: Your data may be shared with relevant teams within our global organization to deliver services, manage client relationships, or for internal administrative purposes.
- With Service Providers: We engage trusted third-party vendors (e.g., cloud hosting, IT support, analytics providers) who process data on our behalf, strictly under our instructions and subject to contractual confidentiality obligations.
- With Research Partners: In specific research projects, we may collaborate with academic institutions, government bodies, or other organizations. Any sharing of personal data for research purposes will be clearly communicated and subject to your explicit consent, with a strong emphasis on anonymization where feasible.
- For Legal Reasons: We may disclose your data if required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of our users or the public.
- In Aggregated/Anonymized Form: We may share aggregated or anonymized data that does not identify you personally for research, analytical, or public reporting purposes.
How long do we retain your personal data?
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period varies depending on the type of data and its purpose:
- Client/Partner Data: Retained for the duration of the contractual relationship and a specified period thereafter for legal, audit, or record-keeping purposes.
- Website Usage Data: Typically retained for a shorter period, in line with analytics tool settings.
- Inquiry Data: Kept as long as needed to address your inquiry and for a reasonable follow-up period.
- Research Data: Retained according to the specific consent provided by participants and research ethics guidelines, often anonymized after initial analysis.
Your data protection rights.
As an individual, you have certain rights concerning your personal data. Fijishi is committed to helping you exercise these rights:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (‘Right to be Forgotten’): You can request the deletion of your personal data under certain circumstances.
- Right to Data Portability: You can request to receive your data in a structured, commonly used, machine-readable format.
- Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
International data transfers.
As a global organization, your personal data may be transferred to, and stored at, a destination outside of your country of residence. When we transfer your personal data across international borders, we implement appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable laws. These safeguards may include reliance on standard contractual clauses (SCCs) approved by relevant authorities, or ensuring that the recipient country has been deemed to provide an adequate level of data protection.
Contact us for privacy concerns.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact our Data Protection Officer:
Email: privacy@fijishi.com