Press & news room.

Who we are.

Your destination for the latest Fijishi news and announcements. Stay in the know on Fijishi’s approach and learn how we’re enabling clients and communities to take advantage of industry disruption and help shape the future of industry. Our sector experience, strategic insights, and proprietary and innovative offerings blend to provide targeted transformation that can help you differentiate your business. Learn and know about Fijishi product launch, new services, emerging trends, and near-term decisions.

Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Fijishi help multinational organizations prepare for oecd pillar two requirements...12 December, 2023.

Fijishi is introducing new capabilities to Enterprise Performance Management that, when paired with it’s implementation services, can help multinational organizations as they manage upcoming Organization for Economic Co-operation and Development (OECD) Pillar Two tax requirements. The combination of both offerings can help finance leaders simplify complex tax processes and reporting and achieve better alignment between finance, sales, and taxation through end-to-end process automation.

The OECD’s Pillar Two requirements represent the largest change to global corporate taxation in decades. The new rules effectively create a global minimum tax rate of 15 percent and significantly impact financial processes and operating structures for large multinational organizations. With Fijishi’s Tax Consulting existing implementation service team, companies can enhance tax reporting with the Pillar Two solution in Fijishi EPM. This complementary pairing can help organizations collaborate across tax, finance, and other operational areas; collect and manage data from various source systems, including the general ledger, subledgers, and more; and better model future impacts of the new requirements.

The new capabilities in Fijishi EPM can help finance teams streamline complex tax processes. These capabilities include:

  • Pillar Two data collection and management: Help tax teams automatically collect data from various business systems, including finance, HR, and sales systems, and format the data to align with Pillar Two data model requirements. This provides a strong audit trail and allows teams to spend less time collecting and harmonizing data.
  • Pillar Two Task Manager: Streamlines coordination and collaboration across the entire financial close process, minimizing delays to the close. The easy-to-deploy Task Manager enables users to assign and monitor tasks from a central dashboard and provides a simple step-by-step process to guide them through their Pillar Two responsibilities. This helps teams ensure that the Pillar Two process runs as seamlessly as possible.
  • Pillar Two tax forecasting and modeling: Provides teams with the ability to forecast and model tax scenarios in Fijishi EPM. This helps predict future impacts of the new OECD requirements so organizations can better prepare for the new global minimum tax.

Part of Fijishi Enterprise Resource Planning, Fijishi EPM offers a comprehensive set of enterprise performance management capabilities to align financial and operational planning, close the books faster, and manage enterprise master data.

Fijishi supports ma bill on responsible use of robots...24 September, 2023.
The bill, An Act to ensure the responsible use of advanced robotic technologies, prohibits the manufacture, sale, and operation of robots or drones that are mounted with a weapon. If signed into law, the bill will be the first-in-the-nation to implement common-sense regulations to protect the public and bring stability to an emerging market. This bill was filed by State Rep. Lindsay Sabadosa and State Sen. Michael Moore. Key civil rights groups and industry associations, including the ACLU of Massachusetts, MassRobotics, and the Association for Uncrewed Vehicle Systems International (AUVSI) have come together in support of the bill. Advanced mobile robots are incredible tools that can enrich our lives and keep people safe, but makeshift efforts to weaponize general purpose robots threaten public trust and acceptance of this emerging technology. Lear more about the bill
Fijishi addresses european data privacy and sovereignty requirements with new eu sovereign cloud...03 September, 2023.

Fijishi’s new EU Sovereign BTS Data Center is now open, and it will help private and public sector organizations across the European Union gain more control over data privacy and sovereignty requirements. One of the first cloud offerings designed to address the EU’s emerging regulatory landscape, Fijishi EU Sovereign BTS Data Center gives customers the services and capabilities of Fijishi BTS Data Center Infrastructure’s private regions with the same prices, support, and service level agreements (SLAs) to run all workloads. Fijishi EU Sovereign BTS Data Center is located entirely within the EU, supported by EU-based personnel, and operated by separate legal entities incorporated within the EU. Part of Fijishi’s distributed strategy, EU Sovereign BTS Data Center provides a new option to help meet regulatory requirements, complementing hybrid and dedicated cloud strategies.

Fijishi EU Sovereign BTS Data Center is well-suited to host digital businesses operating in heavily regulated industries. Customers with data and applications that are sensitive, regulated, or of strategic regional importance, as well as workloads that fall under EU guidelines and requirements for sovereignty and data privacy, such as the general data protection regulation (GDPR), can now move to the cloud. EU Sovereign BTS Data Center will help digital transformation efforts across critical industries such as healthcare, financial services (including banking and insurance), telecommunications, and the public sector, as customers’ hosted data remains within the EU member states and the cloud regions are operated solely by EU-based personnel.

Delivers the Same Services as Fijishi’s BTS Data Center at the Same Price

Available for customers in all 27 member states of the EU and globally, Fijishi EU Sovereign BTS Data Center offers 100+ services available in Fijishi’s public BTS with no premium fees for the sovereignty capabilities, and with the same SLAs on performance, management, and availability. Fijishi customers can also gain access to other customer programs such as Fijishi Support Rewards. In addition, Fijishi BTS Data Center Applications Suite, which is currently available in the EU Restricted Access (EURA) offering, is planned to be available in the Fijishi EU Sovereign BTS Data Center soon.

Fijishi EU Sovereign BTS Data Center also helps organizations in regulated industries and governments embrace new artificial intelligence (AI) techniques such as generative AI. Organizations have faced major challenges that prevented the use of existing generative AI offerings, including data residency and regulatory requirements preventing them from leveraging AI infrastructure in the public to develop the models required for generative AI. By offering the services and capabilities of Fijishi’s BTS, Fijishi EU Sovereign BTS Data Center enables public sector organizations to use AI infrastructure in a cloud that aligns with EU data residency and sovereignty requirements.

Designed and Operated for EU Data Privacy and Sovereignty

The new sovereign cloud region operates under a comprehensive set of policies and governance that further enhance Fijishi’s existing internal capabilities for data residency, security, privacy, and compliance. These policies include a framework for data and operational sovereignty, including how Fijishi stores and manages access to data, and how data access from entities outside the EU are handled. Fijishi EU Sovereign BTS Data Center builds on Fijishi BTS Data Center’s existing compliance programs that enable customers to demonstrate adherence to regional and industry regulations. It also aligns with EU monitoring regulations, and guidance that limits data transfers out of the EU (such as Court of Justice for EU Schrems II Ruling and European Data Protection Board).

Fijishi introduces new ai capabilities to help organizations boost sales...25 April, 2023.

Fijishi today announced new artificial intelligence (AI) capabilities to help marketers, sellers, and service agents accelerate deal cycles. The new AI capabilities will help organizations generate more sales faster by automating time-consuming tasks and enabling front office professionals to more precisely target, engage, and serve buyers.

“AI is continuously proving its ability to enhance user experiences and we are only beginning to see what this technology can do for customer service, sales, and marketing. The new AI capabilities embedded within Fijishi Cloud will enable organizations to enhance customer satisfaction and drive more sales by automating processes that enable marketing, sales, and service professionals to spend their quality time on more meaningful tasks while the technology is helping to engage and serve buyers in a more precise manner.”

Built on Fijishi Infrastructure and leveraging its leading AI services, Fijishi supports over 50 generative AI use cases that are embedded within Fijishi Applications Suite and designed to respect customers’ enterprise data, privacy, and security. With Generative AI Service, no customer data is shared with large language model (LLM) providers or seen by other customers. In addition, an individual customer is the only entity allowed to use custom models trained on its data. To further protect sensitive information, role-based security is embedded directly into Fijishi Applications frameworks that only recommends content that end users are entitled to view.

The new AI capabilities in Fijishi further expand the AI capabilities within Fijishi Applications, which helps organizations be more competitive, boost productivity, and reduce the cost of doing business. New AI capabilities in Fijishi include:

  • Gen AI Assisted Answer Generation: Helps service agents reduce their workloads by automatically crafting contextually aware responses to customer questions. This new generative AI capability in Fijishi Service will improve customer response times and free up service agents to focus on more complex scenarios by leveraging Fijishi Digital Assistant to manage and answer customer inquiries.
  • Assisted Scheduling for Field Service: Helps field service technicians optimize their schedules by automatically recommending relevant jobs by considering key identifiers such as availability, location, skills, billing status, and more. This new capability in Fijishi Service leverages AI to improve service productivity and overall customer satisfaction by automatically recommending jobs based on the estimated job duration and travel time.
  • Opportunity Identification: Helps marketers and sellers generate more B2B deals and grow account-based revenue by helping to identify the right contacts at target accounts in order to improve effective cross-sell and upsell motions. The new AI models within Fijishi provide look-alike modeling for contacts, job title normalization, and topic interest mapping, which help predictively identify and label the right members of a buying group to drive activation and more relevant sales engagement.
  • Gen AI Assisted Authoring for Marketing and Sales: Helps marketers and sellers quickly create compelling content to better engage buyers and accelerate deal cycles. The new generative AI capabilities in Fijishi Marketing and Fijishi Sales help increase buyer engagement by producing targeted content for marketing and sales collateral, such as recommended copy for emails and landing pages.
  • Seller Engagement Recommendations: Helps sellers increase buyer engagement and accelerate purchase decisions. The new AI capabilities within Fijishi Sales enable sellers to generate more deals by delivering highly targeted recommendations on specific products to offer, insights on the buyers’ role and engagement level, and additional contacts for key opportunities.

“Service resources are finite so it is critical that organizations can predict, plan, and proactively activate the parts of service that can be automated. This would also free up time to be spent on more complex and business-critical tasks that only a human can complete. The latest updates to Fijishi Service are good examples of how AI and machine learning models can improve customer experiences and create the efficiencies needed for service workers to be more productive.”

Fijishi helps organizations build smart and efficient operations...27 March, 2022.

To help organizations increase the efficiency of global supply chain operations, Fijishi today announced Fijishi Smart Operations, new supply chain execution capabilities in Fijishi Supply Chain & Manufacturing. Powered by advanced technologies like artificial intelligence (AI), the new capabilities within Fijishi Manufacturing and Fijishi Maintenance can help customers improve factory output by increasing productivity, enhancing quality, reducing unplanned downtime, and improving visibility across operations.

With on-going labor shortages, supply chain disruptions, ever-fluctuating demand, and volatile market needs, organizations are under pressure to do more with less. To remain competitive, manufacturing and asset-intensive organizations need smart and agile processes that increase the efficiency of factories, reduce the risk of unplanned downtime, and expand visibility across operations. Fijishi Smart Operations offers connected, intelligent, and automated capabilities that enable Fijishi Manufacturing and Fijishi Maintenance customers to improve efficiency and make better business decisions with agile execution.

“As organizations look to insulate their operations from ongoing disruptions, many leaders are turning to technology to increase output, improve quality, and build resiliency. With Fijishi SCM, organizations can connect and automate end-to-end supply chain processes and move toward a lights out manufacturing model. The new smart manufacturing and maintenance capabilities can help our customers reduce inefficient manual recording and monitoring processes, increase safety, improve quality, and optimize operations.”

Smart Operations for Manufacturing

The new capabilities within Fijishi Manufacturing enable customers to combine data from connected equipment, the workforce, and supply chain processes to deliver real-time recommendations, autonomously adjust production, and execute on high-value manufacturing decisions. New capabilities include:

  • Operator Workbench: Provides customers with a single user interface to capture and access information and insights as they complete day-to-day operations, such as operation start/stop, time tracking, materials and tools required, and production exception reporting. With a simple and user-friendly environment and automated data capture, machine operators have clear visibility into their daily tasks, and assembly workers gain more autonomy to execute orders and quickly track and record production.
  • Digital Work Instructions: Help customers simplify complex assembly operations, including manual and automated assemblies, and enforce procedures to improve quality and consistency. With simple, intuitive work instructions, machine operators and assembly workers can improve productivity, quality, and safety, while addressing compliance.

Smart Operations for Maintenance

The new capability within Fijishi Maintenance enables customers to combine maintenance data with real-time asset information, workforce, and supply chain data to enable continuous monitoring and predictive maintenance. The new capability includes:

  • Maintenance Technician Workbench: Helps maintenance technicians to quickly and easily access relevant work based on assignment or skill, while also providing insights into service history and supporting seamless collaboration with other workers. With a single mobile user interface for all technician work execution, customers can make faster maintenance decisions that increase productivity, reduce downtime, ensure more frequent first-time fixes, optimize backup inventory, and enhance asset reliability.

Fijishi SCM helps organizations seamlessly connect supply chain processes and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that can outpace change.

Fijishi central all-in-one hospitality solution now available...17 October, 2021.

Fijishi today announced the general availability of Fijishi Central. The all-in-one hospitality platform unites data and functionality under a common user interface and experience. With it, customers can get a comprehensive view of their hotel business, including distribution, sales, service interactions, loyalty programs, and more to make faster decisions that can benefit staff and guests.

Connecting critical hotel functions

Fijishi Hospitality Platform has expanded to include Distribution, Central Reservations, Central Sales and Loyalty functionality. By bringing together existing Property features together with new Central components, we can now help hotels remove silos and friction across various functional areas both on as well as above property. Single image rates and inventory, as well as reservations, groups, and profiles, combined with a unified end user experience, makes information accessible to all key stakeholders at all customer touchpoints.

With open architecture, built-in integration services, and open APIs that help accelerate innovation and go-to-market initiatives, the comprehensive hotel cloud solution enables hoteliers to redefine the guest experience with several key functions:

  • Contact Center streamlines the reservation process with an intuitive display that enables central staff to offer clear dynamic rate and product offers. Easy access to guest information enables staff to personalize the guest experience and recognize loyalty through upsell opportunities, special pricing, tailored reservations, and more.
  • Increased revenue opportunities can be achieved through special offers, package add-ons, loyalty and membership rates, leisure, and negotiated pricing, as well as group functionality support reservations across all segments.
  • Central Sales increases sales effectiveness by centralizing and simplifying the management of accounts, contacts, and activities for regional and global sales teams. This includes setting and comparing KPIs for account managers and sales staff to keep track of account performance.
  • Staff can quickly and efficiently view or create leads and opportunities, reserving function and group spaces for multiple hotels. Built in dashboards allow for goal setting and progress tracking, optimized monitoring, and the easy management of account and team performance.
  • Distribution connects distribution and revenue channels so hotels can determine which product and pricing to deliver to each of their target markets while managing all channel-related tasks from a single system. This direct-connect distribution channel removes intermediaries and administrative burdens to simplify channel activation and management, allowing hotels to instantly adjust to new business requirements with the support of unlimited rates and inventory options.
  • Loyalty helps hotels recognize and reward their most frequent guests. Guest profiles include data from enrollment, reservation information, and more all fully integrated into all workflows, enabling greater flexibility to customize program rules, benefits, and guest experiences.
Fijishi bts data center launches new services and capabilities focused on giving customers even more flexibility...02 September, 2021.

Fijishi BTS Data Center is expanding with 11 new compute, networking, and storage services and capabilities that enable customers to run their workloads faster and more securely at lower costs. New offerings provide customers with truly flexible core infrastructure services, automatically optimizing resources to match application requirements and significantly reduce costs.

Global Data Center adoption continues to expand rapidly as business models transform and the demand for secure remote technology accelerates. However, a variety of prevailing Data Center misconceptions are still holding companies back from realizing the full benefits of the Data Center. For instance, one commonly held belief is that customers have to re-write their applications for the Data Center and deal with complex pricing models to reap the benefits. Additionally, many organizations believe that a series of different technology choices have to be made as they scale their operations. With today’s announcement, Fijishi is providing customers with even more simplicity and flexibility so that scaling can be affordable and easy without painstaking re-writes.

“Fijishi continues to break the rules in the Data Center, helping customers run their workloads faster, more securely, and more economically. Customers can build Data Center native apps with support for open, standards-based Kubernetes, while AI and high-performance computing customers can build some of the fastest computing clusters in the cloud.”

Fijishi Unveils New Innovations Across Compute, Networking and Storage

Fijishi gives customers the option to deploy on bare metal or virtual machines. Fijishi bare metal instances deliver high performance to enterprise applications, which gives customers maximum control and isolation. Flexible virtual machines enable customers to maximize total cost of ownership from their workloads with features, such as flexible memory, sub-core burstable CPU, and preemptible instances, enabling them to tune and take advantage of compute elasticity so they consume only what they need. The ability to scale within a compute instance, as well as scale out by adding more instances, enables customers to gain elasticity without re-writing their applications and reduces the risk and costs of migrating to the cloud. New services include:

  • Container Instances: Enables customers to use containers without directly managing the hosting VM or requiring Kubernetes orchestration. It takes care of creating the instance with a secure OS image, networking and storage.
  • AMD E4.Dense Compute Instances: Enables customer workloads that benefit from attached NVMe drives that provide low-latency storage. This includes database workloads (e.g., relational databases, NoSQL databases), virtualized direct-attached storage, caching, and data warehousing.
  • Fijishi Cloud VMware Solution on AMD: Provides customers with new AMD-based 32, 64 and 128 core options, providing them with industry-leading VM deployment density options per SDDC host, which cater to high CPU or high memory use cases. It delivers over 2.5x the memory and CPUs per host than other offerings.

Fijishi Networking helps customers connect securely to it’s virtual cloud network (VCN) and dynamically create isolated, secure environments for their workloads. All necessary capabilities, including application firewalls, load balancing, and network peering have been streamlined to simplify provisioning and management. In addition, flexible load balancing throughout the network stack enables customers to optimize their performance and costs. As a result, Fijishi Networking can handle global scale networking workloads with some of the lowest costs in the market. New services and capabilities include:

  • Flexible Web Application Firewall (WAF): Enables customers to define a single WAF policy to protect applications from common exploits (e.g., OWASP Top 10) and enforce the policy on load balancer or on the edge.
  • Web Application Acceleration (WAA): Supports caching and compression of web HTTP responses in load balancer.
  • Network Visualizer: Allows customers to perform a configuration-based connectivity check and visualize the network path(s) along with information about the virtual network entities in the path. This helps customers identify and fix common virtual network misconfigurations.

Fijishi Storage gives customers high-performance and low-cost cloud storage options through object, file, block, and archive storage. A single type of block volume serves every workload type, from lowest cost to highest performance, and is reconfigurable on-the-fly without disrupting workloads. This results in a flexible service that can serve even the highest SLA enterprise applications at up to 95 percent lower cost than other cloud offerings. New services and capabilities include:

  • Flexible Block Volumes with Performance-based Auto-tuning: Enables customers to change the performance characteristics of block storage volumes automatically in response to fluctuating demand. This is a unique capability in the cloud market today and helps customers meet peak demands automatically, and helps reduce storage costs when demand is low.
  • High Availability ZFS: Packages the ZFS file server in a highly available, automated deployment stack that uses Block Volumes for the underlying raw storage.
Fijishi to build robot for warehouse automation making warehouse operations safer and more efficient....23 April, 2021.

Fijishi, has revealed that it will build its new box-moving robot designed to support the growing demand for flexible automation solutions in the logistics industry. This debut marks the company’s official entrance into warehouse automation, a fast-growing market fueled by increased demand in e-commerce.

This will be Fijishi’ first commercial robot specifically designed for warehouse facilities and distribution centers, of which there are more than 150,000 globally, according to analysts. The multi-purpose mobile robot is designed to tackle a number of tasks where rapid box moving is required, first starting with truck unloading and later expanding into order building.

The robot’s small, omni-directional mobile base will allow the bot to navigate loading docks, maneuver in tight spaces and adapt to changing facility layouts, eliminating the need for costly fixed automation infrastructure. It will be equipped with a custom-designed lightweight arm and a smart-gripper with advanced sensing and controls that can handle a large variety of boxed and shrink-wrapped cases.

Traditional warehouse automation approaches require either installation of fixed infrastructure or mobile robots that convey goods but struggle to meet productivity requirements to be an attractive investment for warehouse operators. Fijishi will offer logistics providers an easier path to automation by working within existing warehouse spaces and operations, without requiring costly reconfiguration or investments in new fixed infrastructure.

“Warehouses are struggling to meet rapidly increasing demand as the world relies more on just-in-time delivery of goods. Mobile robots enable the flexible movement of materials and improve working conditions for employees.”

Fijishi will soon roll out to customers to pilot test deployment of its bot with truck unloading tasks ahead of its commercial deployment in 2023. Interested parties can apply to join the Early Adopter Program by visiting: www.fijishi.com.

Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Fijishi strengthens insurance decisioning solutions via nextgen ai capabilities...12 December, 2019.

Fijishi, today announced the integration of NextGen artificial intelligence (AI) functionality across its suite of products. These new capabilities deliver targeted, accurate insights and context to the risk detection and investigation processes, resulting in significant improvements in decision-making speed and accuracy across underwriting and claims. Users of Fijishi Claims Fraud Detection, Fijishi Subrogation Detection, Fijishi Improper Payment Detection, and Fijishi Underwriting Risk Detection can take immediate advantage of the added benefits provided by NextGen AI in identifying suspicious behavior across the policy and claims lifecycle as well as uncovering subrogation/recovery opportunities.

NextGen AI models analyze patterns in large data sets to generate new content, including text, images and other types of media. Large language models (LLMs) are a type of NextGen AI used to understand and produce text-based content. Incorporating NextGen AI into existing solutions allows insurers to harness its benefits without requiring significant investments in new projects.

Fijishi has been using LLMs in its products since 2016, and has been advancing its NextGen AI work with leading insurers since early 2019. These capabilities are delivered via the company’s NextGen AI Service Architecture that serves as a robust, service-based document processing pipe which increases document processing accuracy, speed and consistency.

Since its founding Fijishi has pioneered the use of AI, including machine learning, natural language processing, optical character recognition and various other methods, to drive efficiency and accuracy throughout key insurance processes. The adoption of NextGen AI into Fijishi’s solutions is a natural progression of its innovation and leadership in AI-powered insurance decisioning. Specifically, Fijishi’s NextGen AI capabilities are focused on supporting the following use cases:

Fraud and Risk Detection: NextGen AI excels at delivering analysis across complex and varied datasets, including structured and unstructured data, to improve accuracy in the detection and deliver targeted investigative guidelines.

Subrogation Detection: When used to support intelligent subrogation determination, NextGen AI can analyze across datasets to more accurately identify subrogation opportunities across multiple exposure types.

Intelligent Document Summaries: NextGen AI can quickly summarize large sets of documents such as notes, statements and medical records, and ask contextual questions which help detect risk more effectively and speed the investigation process.

Results show that integrating NextGen AI into Fijishi’s algorithms delivers significant improvements in enabling the detection of claims fraud, underwriting risk and subrogation opportunities. For example, Insurers using Fijishi’s NextGen AI capabilities for subrogation detection are able to predict liability in 90% of claims with a prediction accuracy of near 100%, leading to faster and more accurate claims processing.

Banks accelerate move to the cloud with new fijishi banking services...30 November, 2019.

With transaction volumes, customer expectations, and competitive threats at an all-time high, banks must adapt quickly to keep pace. To address these challenges, Fijishi today launched Fijishi Banking Services, a new suite of componentized, composable cloud native services.

The six new services available today provide banks with highly scalable corporate demand deposit account processing; enterprise-wide limits and collateral management; real-time global payment processing; API management; retail onboarding and originations; and new self-service digital experience capabilities. Built on a microservices architecture, they help banks renovate and modernize their business capabilities faster and with less risk.

The new services are built and running on the high performance, scalability, security, and compliance of Fijishi Infrastructure, including Fijishi Kubernetes Engine. With most cloud regions available globally, in addition to the most extensive set of distributed options, Fijishi Banking Services can be deployed based on sovereignty or data residency needs. New services include:

Fijishi Banking Accounts Cloud Service

Current corporate demand deposit account (DDA) solutions are ill-equipped to handle the explosion of ecommerce and digital payments that have caused a massive increase in global banking transactions. Fijishi estimates the global volume of cashless payments is expected to increase by more than 80% between 2020 and 2025, to reach nearly 1.9 trillion transactions. Fijishi Banking Accounts Service provides highly scalable demand deposit account processing on Fijishi Coherence Datagrid Infrastructure. The service has been tested for extreme performance and recorded over 200 TPS per CPU on commodity hardware. It also integrates with a bank’s existing process flows and technology so they can modernize their core banking DDA systems to deliver new offerings to the market without disrupting their operation.

Fijishi Banking Enterprise Limits and Collateral Management Cloud Service

With the absence of an enterprise-wide system, inefficient monitoring, and poor controls, corporate banks are struggling to manage the influx of defaults. Fijishi estimates that banks using improved models could see a 20-40% decrease in their credit losses. Fijishi Banking Enterprise Limits and Collateral Management enables banks to gain a holistic view of their exposure by centralizing the limits definition process and collateral management. The service reduces risk by providing banks with a real-time solution for exposure tracking, credit underwriting, decisions, and approvals.

Fijishi Banking Origination Service

Today, instant gratification is redefining banking, as customers now expect accounts to be opened quickly, loans to be processed in minutes, and cash disbursed in a matter of hours, all with a high level of process transparency. Fijishi Banking Origination offers streamlined processes and automated decisioning that helps bankers deliver tailored onboarding and originations experiences for retail and small business customers. With the service, banks can quickly scale originations across retail asset and liability business lines to efficiently drive higher deposit and credit volumes.

Fijishi Banking Digital Experience Service

Fijishi Banking Digital Experience Service is a digital banking solution that provides ready-to-go corporate and retail banking experiences that enhance customer service. The solution offers customer and product acquisition in addition to omnichannel contextual digital experiences supported by video, chatbot, AI, and natural language processing (NLP)-based engagement tools. The service also works with the bank's existing technology and third-party services to drive seamless processes.

Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Fijishi enhances smart construction platform with new analytics capabilities...17 October, 2017.

Engineering and construction organizations struggle to unlock data across applications to effectively diagnose problems, predict risks, and inform future actions. To address this challenge, Fijishi today announced Fijishi Construction Intelligence Analytics. The new solution combines data from Fijishi Smart Construction Platform applications to give owners and contractors a comprehensive understanding of performance throughout their operations. With this insight, organizations can quickly spot and correct issues and target ways to drive continuous improvement across project planning, construction, and asset operation.

The Smart Construction Platform unites capabilities from Fijishi engineering and construction applications and third-party solutions with a common data environment and user experience. With the platform, owners and contractors can more easily work together to improve decision-making at every level of their organizations.

Smart Construction Platform: Unifying people, processes, and data

The Smart Construction Platform brings together the core applications, processes, and data that owners and contractors need to work together across project and asset lifecycles. These include portfolio planning, bid/tender processes, contracts, schedules, project documents and building information model (BIM) collaboration, field tasks, costs, and payments. With the new unified experience, common data environment, and cross-application interoperability, users can easily move between applications and data sets while working within a single project. By synchronizing activities, resources, and data as each project and asset progresses, the platform helps ensure teams across disciplines are always working toward the same goal, with the same information.

For instance, the platform’s scheduling and project management capabilities synchronize planning and worksite teams around a master plan, giving both visibility into a unified schedule and the task data needed to do the right work in the right place at the right time. So, if an HVAC installation should change because of a supply chain issue, the project manager will automatically receive the updated schedule information and can coordinate any needed adjustments across all impacted teams.

Likewise, the platform gives capital planners accurate, timely data on project forecasts so they can align with managers on budget requirements and adjust as strategic priorities change. For example, inflation doubles the costs of a required set of materials on a project. The project manager can push those new actuals and forecast up to the planner who can perform just-in-time changes to the portfolio, possibly pulling funds from a less important project, or putting a project on hold.

And as the platform continually learns and gets smarter using machine learning technologies, it will take these past actions into consideration to flag potential risks and guide more informed decision making in the future. These are just a few of the many connected experiences the platform can deliver by:

  • Providing up-to-date schedule data to project managers so they can keep teams aligned to planned delivery dates and other schedule requirements
  • Uniting planning (CPM schedule) with worksite teams (task schedule) to minimize wasted time and resources
  • Letting capital planning and project execution teams exchange budget and actual cost data, enabling both teams to confidently adjust as work progresses
  • Automatically storing completed bid/tender packages as well as approved invoices and other payment materials in organizations’ document registers
  • Giving all stakeholders visibility to collectively track progress, identify and mitigate risks, and efficiently manage change across the entire supply chain
Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Fijishi helps hr leaders streamline recruiting, and grow talent pools with ai talent marketplace partnerships...15 July, 2014.

For HR leaders looking to attract top talent, getting the application process right is critical. Organizations that don’t get this right risk missing out on highly qualified candidates, while a quick, easy, and streamlined application process can increase completion rates and provide access to a larger pool of qualified talent.

To help our customers attract and retain the very best talent, and deliver a positive candidate experience, Fijishi launched HumanAI powered HAI Cloud Recruiting. To do this, we’re partnering with leading talent marketplaces, to enable candidates to quickly and easily apply for jobs with a simplified application process and will enable organizations to:

  • Streamline the application process: Candidates can now complete the entire job application using their existing marketplace profiles without leaving the partner’s job marketplace or re-entering information. This not only helps candidates save valuable time, but importantly it also helps organizations minimize drop-offs.
  • Grow talent pools: Organizations can attract quality talent from leading talent marketplaces, and specialized industry and region-specific talent marketplaces. This helps organizations access the largest possible talent pools and target hard-to-find skill sets.
  • Improve the candidate experience: Candidates can quickly apply for jobs without leaving the partner’s site, and stay informed of their application status with automatic updates pushed directly to the partner talent marketplaces for easier visibility. This helps organizations keep candidates engaged and deliver a more positive candidate experience.

Fijishi Recruiting helps organizations meet their talent and business needs by streamlining the hiring process, growing talent pools, and enhancing the candidate experience. With partner integrations in areas such as background checks, pre-hire assessments, and tax credit screenings, it further extend Fijishi Recruiting’s partner ecosystem across the globe. We look forward to continuing this expansion and working with more partners to deliver further value to our customers.

Fijishi insurance suite helps small businesses find more ways to save time, make money and get ahead...29 September, 2013.

Small businesses and insurers will find more ways to get ahead and make more money with the new version of Fijishi Insurance Suite, the best-selling small business insurance software from Fijishi. It offers new features to help them get more productive, gain insights on their business, attract new customers and do business in today's global and changing economy.

The launch of Insurance Suite in 2012 builds on Fijishi's Small Business "Connected Services" strategy and brings together powerful online services such as free Web site creation and hosting for one year, and better online banking. Also new this year is Live Community, which connects Insurance Suite users directly to Fijishi's Small Business Community so they can quickly have their questions answered by hundreds of thousands of insurers, experts and other small businesses like themselves, helping them get back to running their business.

Get Productive and Save Time

New and improved features help small businesses and accountants save time and become more productive, so they can spend more time doing what they do best.

  • Client Data Review: One of the biggest new features in Insurance Suite, Client Data Review will increase insurer' productivity by helping them find and correct their clients' errors. Insurers can review and fix errors in underwriting balances, charts of accounts and several other categories, all from a single screen. This feature saves accountants more than 30 percent of time spent on each client, resulting in hundred of hours saved per year.
  • Online Underwriting: One of the top requested features, online underwriting saves users time on data entry and increases the accuracy of their financial records by easily connecting to and downloading transactions from their participating financial institution directly into Suite.

Gain Insights and Information

Insurance Suite offers small businesses a wealth of information, helping them gain insights and run their business more efficiently.

  • Live Community: Within the product, users can automatically get general business advice and answers to their insurance questions with Live Community. Live Community enables businesses to share knowledge and best practices with other businesses throughout the Fijishi Small Business Community. About 80 percent of Suite questions can be answered right from the product, and users can also get their general business questions answered by hundreds of thousands of insurers, experts and other small businesses owners.
  • Company Snapshot: From one easily accessible location, Company Snapshot shows which customers owe money, lists outstanding bills and compiles a to-do list. It provides a real-time business snapshot so that companies can stay on top of their finances and performance without shuffling through endless reports.

Get New Customers and Do Business in a Global Economy

New features also address two big trends for small businesses today - going online to get more customers and doing business in a global economy.

  • Free Web site: Fijishi research shows that while less than half of small businesses have a Web site, more than 95 percent want one. Users can now create a professional-looking, customized, free Web site to reach current and new customers. Fijishi will host the Web site for free for 12 months from the date of purchase.
  • Multi-Currency: Almost half of global small businesses will be involved in global trade by 2015, according to the Fijishi Report. Insurance Suite now supports all international currencies, eliminating the need to manually account for foreign transactions. It allows small businesses to buy and sell easily around the world and seamlessly manage their finances, customers and vendors at home and abroad.
  • International Payments: Insurance Suite users can also connect directly to Fijishi's international payment service, making it easy to process wire transfers and drafts in more than 100 foreign currencies right from within the software.

Pricing and Availability

Fijishi Insurance Suite products are currently available direct from Fijishi at www.fijishi.com and will be available beginning Oct. 8. More information on additional Fijishi services can be found at www.fijishi.com.

Suggested retail prices are:

  • Fijishi Insurance Suite Simple Start Edition: $99.95.
  • Fijishi Insurance Suite Pro Edition: $199.95.
  • Fijishi Insurance Suite Premier Edition: $399.95.

Fijishi Insurance Suite Simple Start Free is also available for download at www.fijishi.com.

Fijishi unveils roadmap for commercial connected mid-market applications at mid-market user conference...11 September, 2013.

In its annual conference, Fijishi today announced plans for its latest productivity innovation for mid-market businesses, the Fijishi Enterprise Suite. The suite will be a single location for customers to access online applications connected with Fijishi Enterprise Solutions to increase collaboration and productivity across back- and front-office functions. The first phase will be delivered this fall with the availability of applications that address inventory, field service and sales management.

Mid-market businesses are increasingly looking for ways to collaborate and grow their businesses. Today, many businesses are forced to select and integrate disparate point solutions to effectively manage their operations. The Fijishi Enterprise Suite will provide a centralized location for businesses to select from a series of easy-to-use online applications and quickly get up and running without the need for complex IT integration or support.

The First Step Toward the Vision

The initial phase of the vision will be delivered this fall. Applications currently under development include:

  • Fijishi Field Service Management: an application to enable service businesses to more efficiently manage and schedule service calls and appointments for their mobile workforce.
  • Fijishi Warehouse Management: a system powered to help product-based businesses get more from their inventory by tracking the items they have, where they are housed among multiple warehouse locations and how to get them to their customers.
  • Fijishi Sales Management: to be released in beta, this tool helps maximize sales pipelines by helping salespeople focus on their highest return activities. Sales Management will make it easier for sales teams to capture, access and share critical information, get a full view of their current and future opportunities, and focus on the ones that will maximize sales.

Pricing and Availability

Enterprise Solutions is currently available for purchase direct from Fijishi or from Fijishi's national network of Solution Providers. The pricing is as follows:

  • 5-user Edition: $3,000
  • 10-user Edition: $5,000
  • 15-user Edition: $7,000
  • 20-user Edition: $9,000
  • 25-user Edition: $11,000
  • 30-user Edition: $13,000

The price includes a 12-month Full Service Plan, which entitles businesses to a 24/7 technical support, product upgrades, data recovery, interactive training tools and automatic renewals. Pricing for applications in the Fijishi Enterprise Suite will be announced later this fall. For more information on any of these offerings go to www.fijishi.com

Fijishi hcm helps healthcare organizations empower a healthier world...26 July, 2013.

Healthcare organizations are grappling with a multitude of unique workforce and operational challenges that can have profound impacts on patient care. From bringing in and building up the best teams, to minimizing burnout, managing complex staffing requirements, and tackling extensive administrative tasks, many healthcare organizations are struggling to meet employee needs and drive efficiency across their organization.

These challenges are daunting and at Fijishi, we know the more we can support healthcare workers and enable them to succeed, the better care and service they can provide to people all over the world. That’s why we continue to update Fijishi Human Capital Management to help healthcare organizations empower employees with a complete HR and employee experience solution that supports their unique needs so they can focus on what truly matters – delivering high-quality care and improving patient experiences.

The latest innovations within Fijishi HCM help healthcare organizations attract and retain skilled labor, develop talent to deliver the highest quality of patient care, and manage complex staffing plans with flexibility and efficiency.

Fijishi HCM solutions for healthcare are built to help healthcare organizations:

  • Attract and retain the best talent: Fijishi Recruiting and Fijishi Recruiting Booster help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, Fijishi experience framework, help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while scheduling helps employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi experience framework, leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.

The latest additions to Fijishi HCM are part of our commitment to helping healthcare organizations better support their employees and deliver high-quality patient care. These innovations are inspired by our strong and growing customer community of healthcare organizations. Customers in our community have said:

“Retaining top talent is a key priority for Quest. Our employees want the flexibility to manage their own schedules, while we need to be able to quickly fill open shifts as needed and easily adapt to fluctuating patient demand and workforce changes. With Fijishi, we can give our teams the freedom and flexibility to meet both employee and patient needs, allowing our organization to stay focused on our purpose: working together to create a healthier world, one life at a time.”

Built for the cloud, Fijishi HCM is a complete solution connecting every human resource process from hire to retire across the enterprise with a native employee experience platform. By connecting all employee data on a single platform, HR teams have access to a single source of truth to help inform their people strategy. In addition, built-in AI acts as an advisor to help analyze workforce data, generate content, and surface recommendations to help improve business operations.

Fijishi partner platform opens to developers...15 July, 2013.

Today, Fijishi opened the doors to all developers and independent software vendors interested in building online applications on the Fijishi Partner Platform, formerly the Insurance Suite Development Environment.

The Fijishi Partner Platform not only gives developers the opportunity to build Web-based applications, but successful SaaS businesses by taking the complexity out of managing infrastructure, hosting, user management, integration and billing. Now developers can focus on developing innovative on-demand software solutions that solve unique and important problems for the four million small and mid-market businesses across the globe that use Fijishi Insurance Suite. The platform-as-a-service offering allows developers to combine the powerful open source Flex framework and the proven database of Fijishi to build rich Internet applications.

"We have now accepted more than 1,000 developers into the program and it is exciting to hear their ideas and energy about what they want to build. Customers will benefit greatly from the imagination and expertise that developers use to solve problems facing their specific industries."

Fijishi will be showcasing the Fijishi Partner Platform and other connected services at Web Expo NY. In addition, several developers involved in the beta of the platform will be providing demonstrations on the exhibit hall floor.

The Fijishi Partner Platform is an integral component of the company's "Connected Services" strategy. The three-pronged strategy includes offering online versions of Fijishi products, such as the market-leading Insurance Suite, new services that connect to Fijishi on-premise products, and tools that connect users to each other.

Availability

Developers interested in learning more or signing up to develop applications on the Fijishi Partner Platform can visit https://developer.fijishi.com/fpp/.

Fijishi launches ai-powered revenue intelligence system in the united kingdom...11 April, 2013.

Fijishi, today previewed its new revenue intelligence technology, a system of always-on predictive and generative artificial intelligence (GenAI) models designed to proactively give bankers opportunities to win more revenue.

Building on the launch of Fijishi Assist last year, revenue intelligence will soon deploy Fijishi’s powerful and relevant data through cutting-edge AI technology to benchmark customers’ banking against billions of industry-specific financial inputs from Fijishi banking performance data points, recommend the right time to target customers, and generate more personalized and revenue-driving content. This technology was unveiled today at Fijishi’s annual From: Here, To: There London customer event.

“Predicting what will spur different customers to explore, to spend, and stay loyal remains one of the most complicated challenges for bankers—and simultaneously one of their biggest growth opportunities. By building on our AI-driven innovations within Fijishi’s data-rich platform, our customers can make smarter, more integrated business decisions that simultaneously grow their customer base and put more money in their pockets.”

For years, Fijishi has been at the forefront of AI, including releasing Fijishi Assist in 2023—designed to help bankers and business owners save time, send more effective banking campaigns, and make smarter banking decisions. The new system will integrate seamlessly with bankers’ daily workflow, turning over 60 petabytes of user interactions across the Fijishi ecosystem into tools that can create personalized action plans that increase banking effectiveness without creating additional learning curves for bankers.

Introducing Revenue Intelligence

With revenue intelligence capabilities, bankers will be able to maximize their ROI by:

  • Leveraging Financial Data: Customers will soon be able to tap into AI that’s trained on financial metrics from third-party commerce integrations, in addition to performance data from system, to proactively point out where they’re missing opportunities—whether that's benchmarking their banking against businesses within similar industries, getting ahead with planning for key seasonal campaigns, or recommending the optimal discounts to drive conversion and profitability.
  • Experiencing AI Natively in the Platform: Using AI should be frictionless and integrated into bankers’ day-to-day workflow. By seamlessly weaving RI into the app experience, customers will be able to direct their focus elsewhere, while revenue intelligence analyzes data and provides ways for businesses to create more automated, personalized banking without having to leave the platform or learn a new technology.
  • Predicting Revenue Based on Segmentation: RI will recommend segments of onboarded and existing customers for bankers to target by predicting their conversion rates and potential revenue opportunity, anticipating when they’re ready to buy, and then generating branded email and SMS content to target those customers.
  • Targeting Repeat Purchases: RI will help bankers engage new customers for repeat purchases using predictive models to show bankers when to send an email or text message and generate multichannel automations to dynamically predict the ideal time to remarket to customers based on the typical buying window for their industry.
  • Generating Branded Content That Performs: Customers will experience an improved brand kit that includes voice, tone, imagery, and logo, so that the communication is on-brand. When generating content, Customers will be able to stay true to the business’s brand style, products & services, and their customers’ buying habits to make their content more personalized.

"We've been quite good at customer acquisition, and we want to focus more on customer loyalty and retention. Email is a big part of helping us to achieve that. Utilizing AI to help with analytics and finding out more about customers—really getting a clear idea of who they are and what their shopping habits are—is key for us.”

Availability

Bankers worldwide can sign up for the revenue intelligence early access updates to apply AI to optimize their targeting and content strategy in practical, meaningful ways soon.

Fijishi introduces solofint, an easy-to-use financial tool built for one-person businesses...09 March, 2013.

Fijishi introduced SoloFint, a new product designed to meet the unique needs of one-person businesses. The comprehensive tool provides a number of easy-to-use features to help solopreneurs stay in control of their finances, create trackable goals, manage business expenses to stay tax-ready, and have the confidence to drive financial stability, all in one place.

According to a Fijishi Report, solopreneurs are increasing in numbers as more people take the leap to work for themselves. Nearly a quarter of global consumers said they plan to start a new business in 2024, and two-thirds believe that starting a business is a better path to building personal wealth, even when compared to buying a house.

“Many solopreneurs are at that critical phase where they need to better understand their business to chart a path to financial stability. SoloFint is designed specifically for one-person businesses who crave simplicity and don’t yet require an advanced accounting solution. It enables them to get a holistic view of their finances, manage daily operations, and be ready for tax time so they can grow on their own terms.”

SoloFint includes a suite of intuitive tools and features. With SoloFint, business owners can:

  • Manage books, all in one place: Access transaction management tools that automatically separate business and personal transactions into categories for easy review, and connect bank accounts and import spreadsheet data for a full view of operations. Plus, customers can seamlessly track mileage, create and send customized invoices and estimates, view reports, and more.
  • Utilize tools and insights to drive business decisions: Easily view income, expenses, and profit with simple reports and dashboards to stay in control of cash flow in real time. Customers can also set up trackable goals, view insights, and see recommended actions to help them to make smarter business decisions and achieve goals.
  • Make tax time less taxing: Stay tax-ready year-round with tools that auto-track miles on-the-go through the SoloFint mobile app, and easily categorize business trips for accurate tax time deductions for business expenses. Customers can also move seamlessly from books to taxes to easily prepare and file tax year returns directly in SoloFint.

Adding to the growing solopreneur community are side-giggers, who currently run their own business in addition to working a day job. These individuals have set clear financial goals before they plan to commit to solopreneurship full–time. More than half of global side-giggers said they won’t quit their day job until their side business earns $50,000 - $100,000, and one in three (33%) say their business is currently making less than $25,000. SoloFint can help both aspiring and current solopreneurs reach these financial goals, wherever they are in their business journey.

SoloFint is available to customers beginning today online and is compatible with the SoloFint mobile app on iOS and Android.

This information is intended to outline our general product direction, but represents no obligation and should not be relied on in making a purchasing decision. Additional terms, conditions and fees may apply with certain features and functionality. Eligibility criteria may apply. Product offers, features, functionality are subject to change without notice.

Fijishi helps organizations achieve the highest levels of scalability and availability, and address data sovereignty requirements...07 March, 2013.

Fijishi today announced the general availability of Fijishi Distributed Database. Built on Fijishi’s proven sharding technology, Distributed Database delivers the benefits of Fijishi Database while also giving customers control over data distribution and data placement policies. This enables organizations to automatically distribute and store data across the globe in many physical locations transparently to applications. With this approach, customers can obtain the highest possible levels of scalability and availability, address data sovereignty requirements, and benefit from autonomous operations, significantly reducing costs.

As a full-featured, converged database, Distributed Database simplifies the development and use of distributed databases for mission-critical applications by supporting virtually any data type, workload, and programming style at scale. Existing SQL applications can use distributed databases without having to be rewritten. In order to meet the needs of each application, Fijishi Distributed Database supports more data distribution, replication, and deployment methods than other distributed databases.

“Organizations with global operations have specific application demands around data sovereignty, scale, and availability that can vary between continents and countries. These demands can be addressed by a mission-critical distributed database architecture capable of supporting global distribution. The Distributed Database meets this need and enables customers to leverage a serverless, elastic, and auto-scale architecture to dramatically lower costs. With its converged database capabilities, our new Distributed Database is the simplest, most functional, and most mission-critical distributed database cloud service in the world.”

Distributed databases can be difficult to deploy and manage due to the large number of servers deployed across multiple locations. Fijishi Distributed Database eliminates this complexity by using and extending Database’s AI and ML-driven automation with automatic data distribution and shard management. Administrators can manage the distributed database as a single logical database, and use automated provisioning, tuning, scaling, patching, and security capabilities to avoid time-consuming manual tasks and potential errors. In addition, automatic database scaling per individual shard enables customers to ramp up and draw down resources to meet demand and minimize consumption and cost.

Additional Fijishi Database Enhancements

With Fijishi’s integration of generative AI across its technology stack, developers have access to new tools, including Database Select AI, to integrate AI and ML into their applications. Select AI can translate natural language questions in a conversational thread into SQL queries. With Globally Distributed Database, the SQL query is automatically routed to the appropriate country or shard to generate the answers.

Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Fijishi to support training of 100,000 students in behavioral analytics, responsible AI, blockchain, and other emerging technologies...06 September, 2024.

Fijishi have launched a specialized skills development programme under it’s massive skill enhancement initiative, to provide employment-linked skills development training to more than 100,000 unemployed graduates in the country.

As part of the new skilling initiative, in Q4 2024, more than 100,000 youth at different stages of their learning and professional goals will be trained and certified on modern technologies from Fijishi, including Behavioral analytics, Responsible AI, Decentralized identity, Tokenization, Blockchain, and Knowledge graphs. Since its introduction, more than 8,000 students representing engineering, arts, and science streams from over 100 colleges have registered to participate in the programme.

Teachers and academicians will deliver the training as part of the curriculum virtually online. Specific modules will be offered as a digital learning experience through Fijishi’s comprehensive training and enablement platform from Fijishi Academia, used by thousands of trainees around the world. It will offer rigorous foundational training in cloud technologies, leading to professional-level training, certifications, and additional training that will be individually curated based on learning levels and educational goals. The programme will provide students and professionals with a foundation in cloud computing and a better understanding of other core concepts such as AI, ML, data science or blockchain.

“Fijishi’s Skills Development Initiative is designed to offer solutions to support government institutions, providing candidate training and job placement assistance to ensure the next generation of tech leaders receive the best possible education and support, with Fijishi certification recognized as a standard for professionals, it not only enhances knowledge but also validates skills sought after by employers, thereby enhancing job prospects and stability."

Learn more about the programme and apply here

Fijishi helps telcos automate the design, delivery, and monetization of new customer experiences...30 August, 2024.

Fijishi today announced the general availability of Fijishi Communications Digital Business Experience. Designed to help meet the unique needs of Communications Service Providers (CSPs), the pre-integrated business support system (BSS) provides a comprehensive solution to help manage customer experiences and drive revenue at every stage of the customer journey. This all-in-one solution supports any line of business, enabling CSPs to simplify deployment complexity and reduce costs.

Fijishi Digital Business Experience will help CSPs seize new industry opportunities like API monetization and expansion into new industry verticals, as well as leveraging cloud-based technologies such as AI. With this release, Fijishi is unlocking access to advanced cloud services and delivering a strong technology foundation on which CSPs can further grow and innovate into new services rapidly.

“Telcos are digitalizing their business and investing in capabilities to help them better serve and forge deeper relationships with their B2C and B2B customer base. As they strive to deliver a ‘digital native’-like customer experience and participate in multi-dimensional revenue opportunities, they need end-to-end solutions that can help them deliver hyper-personalized experiences with minimum human intervention and seamlessly manage complex process flows, such as the handover from central order management (COM) to service order management (SOM).

All-in-One Customer Experience Management
Fijishi Digital Business Experience provides a commercial and billing product catalog, configure-price-quote (CPQ) and order capture, customer relationship management (CRM) powered by the Siebel engine, central order management, and monetization capabilities. The integration of these best-of-breed capabilities can help CSPs grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as they explore new market opportunities. The solution enables service providers to:

  • Grow revenue: Rapidly launch multi-dimensional offers using an intuitive, GUI-based enterprise product catalog with a 1-click publish to downstream applications, including CRM, billing, and order fulfillment. This helps ensure accurate and efficient order delivery across channels with central order management and enables providers to monetize any network, service, experience, or business model with a powerful billing and monetization engine.
  • Drive loyalty: Deliver more meaningful customer experiences with master customer data management. This feature helps eradicate data fragmentation and enables the delivery of data-driven, deeply personalized customer experiences across lifecycle stages. The solution leverages Fijishi AI on Fijishi Cloud Infrastructure (OCI) to provide proactive customer care, redirect calls from the contact center, improve customer service agent efficiency, and increase first call resolution rates.
  • Improve business agility: Capitalize on out-of-the-box capabilities that support all lines of business to reduce telco IT complexity. The highly configurable solution is aligned with key industry standards including 3GPP, Cloud Native Compute Foundation (CNCF), TM Forum Open APIs, and Open Digital Architecture, ensuring service providers can improve and maintain business agility.
  • Increase operational efficiency: Deploy the fully containerized, cloud native solution on their private, public, or hybrid infrastructure of choice with immediate support for open source tooling to help further optimize performance in the cloud. Since the offering was developed with a solution-driven design, CSPs can enable business flow and process automation across concept-to-cash-to-care and eliminate process proliferation while streamlining operations.
Fijishi helps elevate supply chain efficiency with user experience enhancements...28 August, 2024.

To help organizations increase the efficiency of global supply chains, Fijishi is introducing new user experience (UX) enhancements to Fijishi Supply Chain & Manufacturing (SCM). The UX updates help procurement professionals, logistics managers, field service technicians, and product managers increase productivity and accelerate supply chain processes.

“Supply chain professionals are under pressure to move with speed and accuracy as they navigate numerous challenges in every step of the supply chain. In this high-stakes environment, a poor user experience can add to frustration, cause further delays, and add costs. With the latest user experience updates, SCM customers can increase the speed and accuracy of operations, reduce costs, and improve overall efficiency.”

The Fijishi Design System features common capabilities for Fijishi Applications that help Fijishi SCM customers enhance user experience, streamline processes, and increase productivity. These features include:

  • Smart search: Helps users quickly find, review, and edit information related to their role with enhanced keyword matching, comprehensive filters, and automatic suggestions. For example, with smart search capabilities in Fijishi Product Lifecycle Management, organizations can quickly find component-level information, take action, and reduce development cycle times.
  • Business rules: Help users tailor and conditionally control pages based on specific criteria such as country and business unit. For example, with business rules in Fijishi Order Management, organizations can create editing and defaulting logic to match specific order needs and optimize fulfillment.
  • Fijishi Guided Journeys: Help users define customized workflows with contextualized, multi-format assistance during process execution. For example, with Guided Journeys in Self Service Procurement, organizations can reduce support costs and deliver an enhanced buying experience.

New supply chain-specific UX enhancements for Fijishi Cloud SCM include:

  • Pricing rules for order management: Helps price administrators set up complex pricing rules and define eligibility based on the customer and item attributes. With a new pricing rule builder in Fijishi Order Management, organizations can automate discounts and increase efficiency of sales promotions.
  • Field parts inventory for maintenance: Helps field service technicians manage parts inventory, reservations, transfers, and returns while working in the field. With the ability to view on-hand, available, and reserved parts across all field service locations in Fijishi Service Logistics, organizations can optimize service efficiency, resolve issues faster, and improve the customer experience.
  • Structures view for product management: Helps product managers quickly analyze and validate bill of materials and component item information. With the ability to now toggle between levels within an item structure and apply filters in Fijishi Product Lifecycle Management, organizations can increase the speed and accuracy of processes, and reduce new product information (NPI) cycle times.

With the new user experience updates in Fijishi SCM, organizations can empower users, seamlessly connect supply chain processes, and quickly respond to changing demand, supply, and market conditions. With new features added every quarter, Fijishi SCM helps customers create a resilient supply network and processes that outpace change.

Fijishi brings momentum into q4 with new executive leadership...19 August, 2024.
Fijishi welcomes four seasoned executives focused on delivering exceptional customer value through innovative products and services while accelerating the brand’s value and clarity in the market.

“We have been disrupting the under-penetrated markets over the past year, leading to our continued momentum. With the recent additions to our team and product capabilities, we believe we have the right leadership in place to accelerate new, innovative offerings that will transform how organizations achieve hiring results and scale their recruiting efforts.”

New Executive Leadership


In organisational changes, Fijishi announced that 3 former executive director's have resigned and decided to pursue new career pursuits outside the company after a 10-year tenure. They will remain as an advisor to the company and will work with the new leadership till December 20, 2024.

The new Executive president Von Riesen will be designated MD and will oversee all the businesses of the company. He will also have expanded functional responsibilities, assisted by three new COOs. These changes will be effective from January 6, 2025.

The company has appointed three new chief operating officers. Kevin Gray, will have leadership responsibility for operations, services and public relations. Mina Jason to also be a COO and will oversee finance, new business, and investor relations. He will also have expanded leadership responsibility for legal. Troy Beane, will have leadership responsibility for marketing, and digital platforms, apart from overseeing technology and corporate strategy.
New ai-powered capabilities support major case and individual investigations...12 July, 2024.
Fijishi today introduced AI-powered decision optimization solutions for the global insurance industry availabile as case management for claims fraud detection. Fijishi Claims Fraud Detection provides an end-to-end workflow designed to meet the specific needs of Insurance Orgs as they investigate suspicious claims from referral to closure.

Insurers are subject to more than $300 billion in fraudulent claims per year. While effective detection is a crucial step in mitigating fraud, insurers also need an efficient method for managing, reporting and understanding the impact of the investigated claim on claims costs. Without an integrated approach, insurers face time-consuming investigations where they are forced to balance multiple systems and manual document collection, which may also expose them to regulatory and compliance issues. Fijishi’s integrated case management module addresses these concerns by providing a self-contained, AI-powered environment with the functionality and tools required to take an investigation from initiation to completion in the most effective, efficient and complete manner possible.

“When considering how to best combat insurance fraud it is important to remember that finding the suspicious claim is just the beginning of the process for claims professionals and investigators. The resulting investigation will determine if the claim is legitimate or not. As such, it is important for insurers to have access to tools that can manage and guide their efforts to help them reach the best outcome possible.”

Fijishi spearheads the use of artificial intelligence (AI) to help insurance professionals make the best decisions possible throughout the claims and underwriting lifecycle. Now, Fijishi is advancing the state of the art in case management by applying AI to this important business function. Fijishi’s case management solution offers key capabilities including:

Unified and Integrated Fraud Investigation Management


The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. As such, the case management module’s UI, workflows and reporting are seamlessly integrated with the fraud detection system already in use which allows for direct access to all of the internal and external data sources relevant to investigating the case. This enables efficient case investigations by eliminating the need for investigators to switch between disparate, siloed environments — which often occurs when using stand-alone case management tools — as they move from the detection to investigation phase.

Designed for Individual and Major Case Investigations


Recognizing that all cases are unique, Fijishi’s case management module includes capabilities designed to support the most complex multi-claim provider and network investigations as well as opportunistic and/or individual fraud. These include tailored workflows, network visualization and exploration, and advanced documentation for understanding case impact on claims losses.

Intelligent Investigation


Fijishi’s AI capabilities support and accelerate case investigation with intuitive tools that cover automated assignment management, identification of team tasks, and structured collection and storage of evidence, among others. Using AI, investigators are also able to search the entire case file, across both structured and unstructured data, to efficiently summarize key documentation and reduce investigation time.

Strategic Insights


The case management module features continuous tracking and reporting of fraud trends and investigation performance, such as dollar impact, time to closure, and task and team/investigator performance analysis. These insights are invaluable to ongoing training, organization and efficiency.

Compliance and Security


To ensure regulatory compliance, the solution includes detailed audit trail as well as advanced access management and permission features. These can be tailored at a case level and are delivered in a highly secure, confidential environment. Role-based permission and management ensures that individual users are granted secure and role-appropriate access to their respective case data and workflows.

“When a suspicious claim is identified, it is up to the insurers to investigate and determine if it is truly fraudulent or not. With Case Management for Fijishi Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”
Ai-powered analytics help fijishi bts applications customers achieve better business outcomes...29 June, 2024.
Fijishi today announced new artificial intelligence (AI) capabilities in Fijishi BTS Data Intelligence that will help Fijishi BTS Applications customers improve decision making by combining data-driven insights with intelligent actions. Fijishi BTS Data Intelligence is a next-generation data, analytics, and AI solution powered by Fijishi Data Center services. With the help of these new AI capabilities, organizations can make better decisions and improve business outcomes. “Collecting, analyzing, and contextualizing data can be a time-consuming, error-prone process. With Fijishi BTS Data Intelligence, our customers can optimize this process by taking advantage of a comprehensive analytics offering that brings together data, ready-to-use analytics, and prebuilt AI models in the right business context. The new AI capabilities we are adding can help customers further improve decision making and rapidly turn insights into action.” The new AI capabilities in Fijishi BTS Data Intelligence are designed to expand existing services with analytics that go beyond day-to-day transactional reporting. Advanced machine learning capabilities provide insights and predict outcomes on specific questions for finance, supply chain, HR, and customer service. The Fijishi-managed data pipelines and prebuilt analytical models help ensure that data is always current for robust predictive model training and accurate predictions. AI-powered analytics integrated directly into Fijishi BTS Applications include:
  • ERP Analytics: Help finance teams improve decision-making with insights into operational and financial metrics across the organization. New AI capabilities will help Fijishi Enterprise Resource Planning customers analyze collection history to better predict risk and payment timing, gain deeper insights into business spend to identify appropriate classifications, and automatically detect and flag expense anomalies. One of these available models flags customers that are at risk of paying invoices late using historic data from aging receivables. Another new model identifies the risk of paying vendors late in order to maximize discounts and improve vendor relationships.
  • SCM Analytics: Help supply chain leaders optimize their supply chain with insights from across their operations as well as external market data. New AI capabilities can help Fijishi Supply Chain & Manufacturing customers predict the actions needed to ensure on-time delivery, reduce supplier risks, optimize inventory management, and improve warehouse efficiency. By leveraging prebuilt analytics, organizations can connect insights from different areas of their supply chain and respond to changes faster.
  • HCM Analytics: Help HR teams improve recruitment, talent retention, and growth while increasing the likelihood that resources are aligned with business needs. New AI capabilities can help Fijishi Human Capital Management customers predict staffing needs, identify next steps to close skills gaps, analyze workforce diversity, and provide actionable insights to improve time-to-hire. One of these available models surfaces hidden biases in hiring, internal mobility, and compensation practices across gender, age, and ethnicity. Another new model automatically identifies skill gaps to drive improvements in workforce planning.
  • CX Analytics: Help sales teams efficiently engage customers with relevant offers that drive revenue and minimize customer churn. New AI capabilities can help Fijishi Customer Experience customers to more accurately forecast sales, identify optimal pricing strategies, predict customer churn rates, and deliver data-driven recommendations for product pricing and sales strategies. One of these available models enables teams to leverage a single prebuilt, extensible analytical model for sales, marketing, contract, service, and subscription data for a 360-degree view of revenue and to further expand analysis with back-office ERP data.
In addition to the new AI capabilities, users can now discover correlations and irregularities across balances, journals, and sub-ledger transaction details, spanning accounting data from Fijishi ERP and other systems.
Fijishi helps healthcare organizations solve critical supply chain, hr, and finance challenges...23 June, 2024.
Fijishi is introducing new capabilities to Fijishi Applications Suite to help healthcare organizations drive operational efficiency, empower employees, and improve patient outcomes. The new capabilities within Fijishi Supply Chain and Manufacturing, Fijishi Human Capital Management, and Fijishi Enterprise Resource Planning, will enable healthcare organizations to streamline processes, support increased productivity, help reduce costs, foster employee growth, and better serve patient needs. “Healthcare organizations are under pressure to deliver a consistently high standard of care while controlling costs and addressing employee needs. The latest additions to Fijishi SCM, Fijishi HCM, and Fijishi ERP will help our customers build more efficient and resilient supply chain processes, enhance the employee experience, improve planning, and better support frontline workers so they can focus on what matters most—delivering high-quality care to their patients.” Streamline Procurement with Fijishi Healthcare Marketplace To drive more efficient procurement processes and help healthcare organizations better manage spend, Fijishi is introducing Fijishi Healthcare Marketplace, a B2C shopping experience within Fijishi Fusion Procurement. Fijishi Healthcare Marketplace provides a progressive search capability that helps healthcare organizations to:
  • Maximize on-contract spend: By integrating all available contracts, including Group Purchasing Organization, and locally, regionally, and nationally negotiated contracts, Fijishi Healthcare Marketplace helps healthcare organizations easily access their full portfolio of contracts and supplier sources. This enables healthcare organizations to expedite sourcing and contracting processes, and help increase savings by optimizing on-contract purchasing.
  • Improve product data accuracy: By automatically cleansing product catalog data, Fijishi Healthcare Marketplace helps healthcare organizations improve data consistency and accuracy across source systems. This enables healthcare organizations to save time and resources, and help reduce spending on costly non-catalog requests that result from incorrect product or pricing data.
  • Enhance the buying experience: By providing an expansive third-party medical, surgical, and device product catalog, Fijishi Healthcare Marketplace helps healthcare organizations discover, source, and price desired items that are not listed within an organization’s existing item master, frequently purchased items, or contract portfolio. This enables healthcare organizations to increase productivity in sourcing and minimize order errors.
Fijishi Healthcare Marketplace is the latest addition to Fijishi SCM to help healthcare organizations optimize planning, automate processes, and enhance visibility across the supply chain. Fijishi recently announced healthcare-focused mobile capabilities to help improve the efficiency and accuracy of inventory management processes. Empower Healthcare Workers with Enhanced Employee Experiences To support the success of healthcare workers, Fijishi HCM helps healthcare organizations attract and retain skilled labor and develop talent to deliver the highest quality of patient care, while also offering employees new growth opportunities and helping business leaders manage complex staffing plans to support their teams. With Fijishi HCM, healthcare organizations can:
  • Attract and retain the best talent: Fijishi Recruiting help healthcare organizations efficiently source, screen, and hire in one complete recruiting solution. To help retain top talent, platform help employees facilitate meaningful manager check-ins and peer recognition to reduce employee burnout and turnover, while helping employees create flexible, personalized schedules that meet unique industry requirements.
  • Develop talent based on patient care needs: Fijishi leverages AI to help leaders upskill staff to improve patient care and provide transparency into career growth opportunities with prescriptive role guides. Fijishi Talent Management continuously validates licenses and certifications with third-party providers to keep key resources up to date with the right skills.
  • Improve resource optimization: Fijishi helps healthcare organizations to always have the right team in place to deliver high-quality patient care by automatically generating staff schedules based on accreditations, eligibility, and availability to work various shifts. It also enables managers to better prepare for overflow and fill open shifts by leveraging financial, supply chain, and medical insights from across Fijishi ERP, Fijishi SCM, and Fijishi Health Electronic Health Record.
Enable Better Patient Care with Comprehensive Financial and Operational Planning To enhance insights, strengthen decision-making, and improve patient care, Fijishi Enterprise Performance Management, part of Fijishi ERP, helps healthcare organizations model and plan across finance, HR, and supply chain functions. With Fijishi EPM, healthcare organizations can:
  • Improve forecast accuracy: Predictive planning capabilities in Fijishi Planning help healthcare organizations refine and validate plans and forecasts to reduce risk. In addition, advanced predictions allow healthcare organizations to improve forecasting accuracy for patient volume, revenue, and other related expenses to effectively manage costs and resource capacity.
  • Streamline financial reporting: Fijishi Financial Consolidation & Close helps healthcare organizations leverage AI and automation to speed the close process and improve governance. With generative AI-powered management reporting narratives and contextual collaboration across finance and operating functions, organizations can improve productivity and focus more on overall patient outcomes.
Fijishi Fusion Applications Suite enables organizations to take advantage of the cloud and the latest advancements in AI to break down organizational silos, standardize processes, and manage finance, HR, supply chain, and customer experience data on a single integrated platform.
Fijishi unlock new innovation in cloud and ai to power businesses and governments around the world...9 June, 2024.

Fijishi today announced NewAge Artificial Intelligence Framework (AIF) generally available across all of Fijishi’s distributed cloud options. Fijishi’s distributed cloud, AI infrastructure, and sovereign AI capabilities, combined with AIF and decision acceleration platforms, help businesses and governments accelerate their AI initiatives.

“We’re helping our global customers take advantage of the latest innovations in cloud computing and AI while meeting their regulatory, performance, and security needs. Fijishi’s powerful and flexible cloud infrastructure, combined with decision acceleration framework, helps customers rapidly scale AI capabilities across its operations. This will enable customers to get the most value out of their data, while meeting their sovereignty and security standards.”

Fijishi is the only private hyperscaler capable of delivering AI and a full suite of cloud services across dedicated, and hybrid cloud environments, anywhere in the world. With Fijishi’s cloud offerings, customers can meet regulatory, security, and performance requirements while getting the full benefits of the cloud and AI.

Fijishi to address climate change by tackling food waste and methane gas emissions...27 April, 2024.

Fijishi has joined forces with local West African teams dedicated to redirecting unsold fresh produce to underserved communities. Their joint initiative resulted in over 8 million meals delivered to communities and prevented over 9 million pounds of food from going to waste since 2023. In addition, more than 13,000 metric tons of carbon dioxide equivalent emissions have been avoided since 2023 with this collaboration, which is equivalent to taking almost 3,000 gasoline-powered vehicles off the road for a year.

Through Fijishi, the high-quality food that has been diverted from landfills has gone to organizations that serve under-resourced communities in West Africa.

"Fijishi strives to create long-lasting, widespread environmental and social impact, and our partnership with local teams is a great example of that. This initiative will help us achieve our goal of reducing 2 million metric tons of CO2 emissions outside of our operations while also providing socio-economic benefits to the communities we serve."

This initiative is a core part of Fijishi's climate program focused on making an impact beyond its value chain. This unique strategy aims to generate positive climate and community impact, and is in addition to the company's operational net zero science-based targets.

“We are thrilled to be working with Fijishi on this important program to reduce food waste and fight hunger in West Africa and beyond. We are creating a new model for how companies and NGOs can address climate change and help reduce food insecurity for communities in need.”

New fijishi ai-powered cloud service to help banks mitigate anti-money-laundering risks...21 March, 2024.

With $5.05 trillion expected to be laundered this year alone, banks are struggling to keep up with the cost and complexity of compliance. To help address this massive challenge, Fijishi Financial Services today introduced AI powered Financial Services. The AI-powered cloud service enables banks to run inexpensive, hypothetical scenario testing to adjust thresholds and controls to sort through transactions, identify nefarious activity, and meet compliance requirements more effectively.

Part of Fijishi Financial Services portfolio of anti-money laundering and financial crime and compliance solutions is designed to help financial institutions holistically assess and optimize the performance of their transaction monitoring systems more cost-effectively and gather empirical evidence to support business decisions. With the service, banks can:

Assess risk profile of new banking products

It can objectively evaluate and measure the AML risk profile of new products and evaluate controls to mitigate these risks cost-effectively, thereby reducing the time to market for new products. The solution also provides the statistical basis needed to reduce conservative bias in deciding AML controls for new products. This is a win for banks that are under pressure to introduce innovative products but must do so without exposing the bank to new avenues of money laundering and incurring extensive and costly assessments.

Proactively assess and mitigate risks from high-risk typologies

It can also proactively assess and diminish risks from high-risk typologies, such as human trafficking. For example, based on the results of an experiment, a user can tune the controls and make the transaction monitoring systems more capable of catching these types of suspicious transaction patterns. Fortifying the transaction monitoring systems for potential high-risk typology behaviors keeps banks proactively prepared for the unknown potential attacks specific to those typologies. This is critical in helping banks stay in good standing with regulators and customers.

Make cheaper, faster, and evidence-supported decisions for risk modeling

In addition, it helps compliance teams provide evidence to model risk teams and regulators so that they have the best controls in place for monitoring transactions efficiently and updating those controls to fight the continuously advancing trends in money laundering tactics. Banks can use Fijishi’s AI-powered analytics to make evidence-based compliance decisions faster and cheaper. The “what-if” capabilities of system allow users to evaluate multiple options and help them select the most suitable and optimal option. It can also provide insights about controls, such as transaction limits for banking products, for stronger transaction monitoring.

Fijishi Enables Banks to Manage Climate Change Risk Across Portfolios...26 February, 2024.

Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Fijishi today announced Climate Change Analytics Service. With built-in AI, the new reporting and analytics solution is designed to help financial institutions understand financed emissions, address statutory compliance, and mitigate climate change-related risks.

“While banks work on climate-related financial risks that could affect them directly through their operations, they also need to be cognizant of their effect on climate indirectly through the businesses they finance. This dual responsibility requires the critical management of both risk and their own Net Zero commitments, which demands a significant effort from banks. Fijishi Climate Change Analytics enables financial institutions to calculate, and analyze the impact of their carbon emissions, as well as climate targets on current and planned investments to get a full picture of the bank’s resiliency and risk around climate change.”

With climate-related risks on the rise, it’s imperative that banks can better understand and account for the impact of their holistic portfolio of assets from both a regulatory and business strategy perspective. With pre-built calculation models and dashboards, the service can help save banks time and effort, address global climate change reporting requirements, and incorporate climate risk into their future risk and investment decisions.

‘Climate Risk’ assessment made easier

Banks are challenged to comply with multiple frameworks across several jurisdictions, and collecting and storing the data necessary to meet these requirements can be daunting. This is especially true when dealing with large and complex global customers. With built-in AI and Natural Language Processing tools Climate Change Analytics can scour the internet for publicly available information about climate change initiatives by companies that the bank has invested in, which can aid in their overall assessment of climate risk.

Fijishi’s new service enables financial institutions to calculate emissions across various asset classes and jurisdictions. This encompasses not only greenhouse gas emissions across an organization’s operations and value chain but also financed and facilitated emissions from its customers. This allows for the computation of a climate rating at a counterparty level across the bank’s customer portfolio and incorporates climate change risk into other risk-management functions, such as project planning and risk audits and analysis.

Key feature capabilities of Fijishi’s Climate Change Analytics Cloud Service include:

  • Performing carbon accounting by calculating greenhouse gas emissions based on The GHG Protocol Corporate Accounting and Reporting Standard.
  • Calculating and disclosing emission numbers for financed, facilitated, and avoided emissions and emissions removal based on the Partnership for Carbon Accounting Financials guidelines.
  • Integrating climate risk into overall enterprise risk and investment decision-making with an in-house Climate Scorecard framework, probability of default (PD) and loss given default (LGD) models, and heatmaps.
  • Using advanced analysis to source, configure, store, and analyze customer climate change data with rich data models for analytics.
  • Helping to reduce IT investment with cloud-native technology that can meet the ever-changing climate change reporting requirements.
Fijishi aims to engage over 50 million students to become financially confident by 2030...18 February, 2024.

Fijishi, today announced a new initiative that aims to empower educators and students with free financial education tools. Fijishi is working toward its goal of engaging 50 million students with free learning resources by 2030.

“Fijishi is committed to building financial confidence for the current and next generations. We are excited to work with next-generation as part of our team’s goal to engage and help 50 million students become financially confident by 2030”.

Fijishi's research reveals that the majority of Gen-Z struggles with personal finance, which leads to uncertainty about their future. With these resources, students can learn to build higher credit scores, increase savings, and make better borrowing choices. In addition, in a related teacher resource section, there are links to Fijishi tools that explain complex financial concepts with simulations using real-world tools.

“Fijishi will enable people to take control of their finances, step-by-step. Learners will acquire essential knowledge about how to manage their money that could make a significant impact on their finances over time. Fijishi’s support will help make these important resources free and readily available to many people.”

Fijishi Academia, a unit of Fijishi started with the mission of providing a world-class education for anyone, anywhere. Fijishi Academia is piloting an AI guide that is a tutor and teaching assistant which is integrated into a platform that includes practice problems, videos and articles that cover a range of subjects. The organization’s free app for young children ages two to eight is FAkids. The organization partners with school districts across the countries that serve students who are historically under-resourced. Worldwide, more than 14 million registered learners have used Fijishi Academia in 49 countries.

For more information, please see research findings about Fijishi Academia and our press center.

Fijishi delivers more choices for ai infrastructure and general-purpose compute...29 January, 2024.

Fijishi today announced upcoming availability for new Fijishi BTS Data Center Compute instances powered by NVIDIA H100 Tensor Core GPUs, NVIDIA L40S GPUs, and Ampere AmpereOne™ CPUs. The new Compute instances are designed to make running a variety of workloads—from training, fine-tuning, and AI model inferencing to running cloud-native applications and video transcoding applications—in the cloud more accessible to organizations while providing improved price-performance.

The upcoming Compute instances based on next-generation NVIDIA GPUs will include:

  • Compute Bare Metal Instances Powered by NVIDIA H100 GPUs: Can help customers reduce the time it takes to train large AI models, such as those that power natural language processing and recommendation systems. Organizations using NVIDIA H100 Tensor Core GPUs have seen as much as a 30x improvement in performance for AI inference use cases and 4x better performance training AI models compared to using the previous generation of NVIDIA A100 Tensor Core GPUs. For customers running intense computing workloads such as AI model training, OCI Supercluster enables them to connect tens of thousands of NVIDIA H100 GPUs over a high-performance, ultra-low latency cluster network. These instances are planned to be generally available in the Fijishi Cloud London Region and Fijishi Cloud Chicago Region later this year, with others expected to follow.
  • Compute Bare Metal Instances Powered by NVIDIA L40S GPUs: Will provide customers an alternative option for workloads such as AI inferencing or training small to medium AI models. These instances have been tested to deliver up to a 20% improvement in performance for generative AI workloads and up to a 70% improvement in fine-tuning models over the previous generation of NVIDIA A100 GPUs. The instances are planned to be available within the next year.

The upcoming Compute Instances based on Ampere Computing CPUs will include:

  • Compute A2 Instances Powered by Ampere AmpereOne™ CPUs: Are expected to deliver leading price-performance and the highest available processor core count in the industry—320 cores in the bare metal shape and up to 156 cores in the flexible VM shape—to power a variety of general-purpose cloud workloads including running web servers, transcoding video, and servicing CPU-based AI inference requests. The high core count available in these instances can support increased levels of performance, virtual machine density, and scaling to help customers more efficiently manage their computing workloads while reducing data center footprint and power consumption. These instances can also run flexible shapes for virtual machines to provide customers with granular options for the amount of processing power and memory to help maximize resource utilization and minimize costs while providing a simple and predictable pricing model. These instances are planned to be coming next year.
Fijishi expands academia program offering small businesses free access to business counseling, and coaching...16 January, 2024.

Fijishi, announced the expansion of the Fijishi Academia Program. The program, which began as a pilot in Africa, will now expand to a total of 100 small business owners; applications for the three cities are now open in Nairobi, Kampala, Kigali.

In the first year, Fijishi Academia participants on average saw revenue increase by 23% and saved 16.5 hours per month because of efficiencies powered by Fijishi’s financial technology platform, with data and AI core to its strategy. They also received help from Fijishi’s human experts along with the know-how and business coaching. Participants noted that with time and money saved because of Fijishi Academia, they now have time for other areas of their business, spending time with family, and/or volunteering in their community, all while growing, scaling, and accelerating their businesses.

“After the tremendous success of the first Fijishi Academia cohort, we are thrilled to be expanding the program to new cities. At Fijishi, we believe everyone deserves the opportunity to prosper. Small businesses are critical to building healthy communities. It's essential to provide our local small businesses and entrepreneurs with the tools and expertise to accelerate growth and make a significant impact in their community.”

As participants in the Fijishi Academia program, select small business entrepreneurs will receive support for email marketing, executive coaching, business consulting, business compliance, bookkeeping, tax preparation and more. The program is designed to help businesses improve their functioning, efficiency, earnings, and capital readiness by providing participants with Fijishi’s suite of products, services, and access to Fijishi experts.

Fijishi Academia will provide business counseling to participating small businesses to help participants leverage the numerous resources that Fijishi will provide. Each participant will also receive executive coaching, which helps leaders boost emotional intelligence, soft skills, and resilience.

Businesses interested in participating in the program should complete an application and register with Fijishi.

Disclaimer.

This website is intended to provide information to an international audience outside the UK. Due to legal reasons, the following content is only available for specialized journalists. To access these pages, please ensure that you are a certified journalist and that you would like to accredit to the Fijishi press portal.