Travel, Logistics & Infrastructure

Fundamental changes in the transportation and logistics industry demand that companies radically reinvent themselves to succeed. Fijishi’s logistics consulting and transportation consulting teams help clients embrace digital innovation, restructure, and better serve their customers.

Defending against this industrywide transformation can seem impossible. By contrast, embracing transformation—and outpacing it with a companywide transformation of your own—opens up possibilities for transportation and logistics companies.

The global economy depends on connection – fluid channels through which people and goods move across skies, roads, rails, oceans, and waterways with speed, safety, and efficiency. The growing sophistication and complexity of the travel, logistics, and infrastructure sectors has helped to fuel global economic growth, but it has also revealed vulnerabilities.

Industry leaders today face unprecedented challenges brought on by rapidly evolving technologies, an unforeseen pandemic, and an increased responsibility to keep our vital supply chains operational. We bring a deep understanding of how the travel, logistics, and infrastructure sectors work, and our extensive experience, advanced analytics, and unparalleled network of experts gives us a unique ability to turn threats into opportunities.

How do we help clients?

Travel

Developing sustainable global strategies for the journey ahead. The unprecedented disruption to how we travel has created an urgent need to rethink transportation, accommodation, and hospitality. As industry standards and practices continue to evolve, there is an opportunity to incorporate new technologies and methodologies that will define a new era of modern travel.

We help travel leaders develop global strategies that can evolve to meet shifting traveler tastes, focusing on building internal processes and capabilities that form a more sustainable business model. By integrating digital and analytical tools and adopting new ways of working, we’re helping travel companies build resiliency for the future.

Sectors we serve

Aviation - Provide broad-based support on operational, commercial, and service issues to airlines as well as many maintenance and repair organizations, air cargo companies, and travel technology leaders.
Hospitality - Support hotel operators and owners, tour operators, food and beverage companies, resorts, and cruises, working with the largest hotel chains and travel operators in the United States, Europe, and China.
Passenger rail - Help railways create lasting value in a changing mobility market by optimizing routes and time tables, inventing lean maintenance concepts, applying digital workforce management, and transforming operations to gain new levels of customer satisfaction and financial efficiency.
Investors, governments, and technology companies - Support other market makers in the travel sector, advising on issues like private equity, portfolio optimization, tourism policy, economic development, and technology strategy.

Logistics

Logistics powers global economies. While the industry has benefitted tremendously from continued technological advancement, the management of such sophisticated international networks requires the complex integration of multiple processes, each involving unique challenges. Modern logistics service providers face increased disruption due to e-commerce, changing consumer behavior, and new technology, coupled with an uncertain environment created by a global pandemic that has refocused the industry on risk and resilience.

In an industry dependent on movement, we help our clients stay nimble using strategies that can adapt to an evolving market. We work with leading logistics companies across a range of topics, including developing growth plans, applying digital analytics and developing operational cost efficiencies that drive value. Together, we help companies get things where they’re going quickly, accurately, and efficiently.

Infrastructure

Economic output is directly tied to an ability to move people and goods in an efficient and cost-effective manner. However, developing—and maintaining—the necessary infrastructure is challenging, with planners and policy makers often balancing complex political, fiscal, social, and environmental tradeoffs. Faced with large capital investments and increasingly strained public finances, stakeholders have a difficult choice: Optimize an existing asset, or build something new.

We combine deep knowledge of individual asset classes—roads, railways, metropolitan transport systems, airports, and seaports—with our industry knowledge and expertise. By drawing on our deep insights and applying best-practice tools and methodologies, we bring a fresh perspective to complex problems within the transport infrastructure industry.

What we do

Planning, financing, and risk management - Support clients on asset planning and prioritization, financial projections (including demand modeling and operating models), and contracting strategies (including public-private partnerships) to manage risk.
Stakeholder management and project organization - Ensure stakeholders are aligned and project outcomes are mutually beneficial, while advising on risk and regulatory management.
Asset design - Balance technical and commercial design considerations and support building capabilities that enable project leaders to make appropriate trade-offs.
Value engineering - Apply design-to-cost and design-to-market principles to maximize the value of infrastructure through proprietary tools and methodologies like engineering trade-off approaches, construction cost benchmarking, and clean-sheet analysis.
Procurement strategies - Optimize costs and align the incentives of downstream suppliers and subcontractors through our category consolidation approach and supplier trainings.
Lean construction - Implement lean construction techniques such as critical path compression, parallel processing, and last planner system to improve productivity and complete projects on time and on budget.
Commercial excellence - Apply cutting-edge sales and marketing techniques to help clients understand customers, develop pricing tactics to optimize yield, and brainstorm fare and non-fare revenue strategies.
Operational excellence - Balance short- and long-term considerations to minimize maintenance costs once an asset is in operation.